Prizm Aura is a Noida-based D2C women's fashion brand focused on premium co-ord sets, western dresses, and ethnic fusion wear designed specifically for Indian women. Unlike mass-market brands, we design for Indian body proportions, Indian climates, and Indian occasions from office wear to festive celebrations. Every piece is crafted in carefully selected fabrics with thoughtful silhouettes that balance comfort and style.

We use premium, skin-friendly fabrics including soft terry, breathable cotton blends, structured crepe, georgette, chiffon, and satin. Each fabric is selected for the Indian climate comfortable through long wear days in both summer heat and indoor AC. Full fabric details are listed on every product page so you can choose based on your occasion and comfort preference.

We photograph all products under natural and studio lighting to represent colours as accurately as possible. Minor variations may occur due to your screen's brightness and colour settings. If you have any concerns about a specific product's colour before purchasing, feel free to contact us on WhatsApp at +91 9667636822 and we'll share additional photos.

Once your order is shipped, you will receive a tracking link via email and SMS with your courier partner's details. You can also track your order under the 'My Orders' section on prizmaura.com. If you face any tracking issues, contact us at info@prizmaura.com or WhatsApp us directly.

We offer exchanges within 2–3 days of delivery. Items must be unused, unwashed, in original condition with tags intact, and accompanied by the original invoice. Please note we currently offer exchanges only we do not offer returns or refunds on change of mind. Customised items and sale products are not eligible for exchange. For full details visit our Exchange Policy page.

Yes, Cash on Delivery is available at most pincodes across India including Delhi, Noida, Gurgaon, Mumbai, Bangalore, Hyderabad, and beyond. We recommend prepaid orders for faster processing and smoother delivery. COD availability is confirmed at checkout based on your pincode.

We typically deliver within 5–7 business days across India. Delivery to Delhi NCR including Noida, Gurgaon, and Faridabad may be faster. Once shipped, you will receive a tracking link to monitor your order in real time.

All Prizm Aura co-ord sets and dresses are available in sizes S, M, L, and XL. Detailed size charts with measurements in centimetres are included on every product page. If you are unsure about sizing, WhatsApp us at +91 9667636822 and we will help you pick the right size before ordering.

Orders can be cancelled before they are dispatched. Once shipped, cancellation is not possible you may initiate an exchange after delivery if needed. To cancel, contact us immediately at info@prizmaura.com or WhatsApp +91 9667636822 with your order number.

Yes, Prizm Aura delivers pan-India. We ship to all major cities including Delhi, Noida, Mumbai, Bangalore, Chennai, Hyderabad, Pune, Kolkata, Jaipur, and most towns and cities across India. Shipping availability and COD eligibility are confirmed at checkout.

You can reach us at:
Email: info@prizmaura.com
WhatsApp: +91 9667636822
Studio: Suite No. 02, H-44, Sector 63, Noida, Uttar Pradesh – 201301
We are available Monday to Saturday, 11am to 8pm IST.